|Type||Full-time or part-time by negotiation|
Member Central Consultants provide outstanding service to MEAA members by answering questions, troubleshooting industrial issues, allocating matters to the relevant teams, updating membership details, outlining campaign activities and asking people to become part of MEAA. Member Central Consultants may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.
Hours of work
MEAA seeks a Member Central Consultant to work either full time or on a part-time basis
• Outbound and inbound calling and email
• Managing large amounts of inbound and outbound calls in a timely manner
The Member Central Consultant will work closely with the Manager, Membership Services Team, and the Director, Organising. They will have strong phone and verbal communication skills, active listening skills, customer focus and adaptability to different personality types. They will also have the ability to multi task, set priorities and manage time effectively to ensure members’ needs are met.
Reports to: Manager, Membership Services Team
Applications close on August 6 at 5pm. Please forward your curriculum vitae and covering letter to email@example.com
Any queries relating to the position can be made to Stratos Pavlis firstname.lastname@example.org
|Posted by||Jennifer O'Brien|